Know Your Customer (KYC)
KYC NEETI
Jab koi user slotpilot.com platform par kul lifetime deposits mein EUR 2000 se adhik jama karta hai ya kisi bhi amount ka withdrawal request karta hai, to uske liye poora KYC process complete karna anivaarya ho jaata hai.
Is process ke dauraan, user ko apne baare mein kuch basic details bharni hongi aur phir neeche diye gaye documents upload karne honge:
- Government dwara jaari ki gayi Photo ID ki copy (kuch cases mein document ke front aur back dono)
- ID document pakde hue user ki ek selfie
- Bank statement / Utility Bill
Documents upload hone ke baad, user ko “Temporarily Approved” status milega aur documents hamari taraf review ke liye bhej diye jaayenge. “KYC Team” ke paas inhe check karne aur user ko email ke zariye result batane ke liye 24 ghante honge:
- Approval
- Rejection
- More information needed – Status mein koi badlaav nahi
Jab user “Temporarily Approved” status par hota hai, tab:
- Vah platform ka saamanya roop se upyog kar sakta hai
- Vah kul milaakar EUR 500 se adhik deposit nahi kar sakta
- Vah kisi bhi withdrawal ko complete nahi kar sakta.
KYC PROCESS KE LIYE NIRDESH
Proof of ID
- Signature maujood hona chahiye
- Country restricted countries mein se nahi hona chahiye: United States of America aur uske territories, France aur uske territories, Netherlands aur uske territories aur Kingdom of Netherlands ke antargat desh jaise Bonaire, Sint Eustatius, Saba, Aruba, Curacao aur Sint Maarten, Australia aur uske territories, United Kingdom of Great Britain, Northern Ireland, Spain, Austria.
- Full Name client ke naam se match karna chahiye
- Document agle 3 mahino mein expire nahi hona chahiye
- Owner ki umar 18 saal se adhik honi chahiye
Proof of Residence
- Bank Statement ya Utility Bill
- Country restricted countries mein se nahi hona chahiye: United States of America aur uske territories, France aur uske territories, Netherlands aur uske territories aur Kingdom of Netherlands ke antargat desh jaise Bonaire, Sint Eustatius, Saba, Aruba, Curacao aur Sint Maarten, Australia aur uske territories, United Kingdom of Great Britain, Northern Ireland, Spain, Cyprus aur Austria.
- Full Name client ke naam se match karna chahiye aur Proof of ID ke naam ke samaan hona chahiye
- Issue Date pichhle 3 mahino ke andar ki honi chahiye
Selfie with ID
- Document holder wahi vyakti hona chahiye jo ID document mein hai
- ID document wahi hona chahiye jo “1” mein diya gaya tha. Dhyaan dein ki photo aur ID number same hon.
KYC PROCESS KE BAARE MEIN NOTES
- Jab KYC process safal nahi hota, to uska reason document kiya jaata hai aur system mein ek support ticket create kiya jaata hai. Ticket number aur explanation user ko communicate ki jaati hai.
- Jab sabhi sahi documents hamare paas aa jaate hain, tab account approve kar diya jaata hai.
ANYA AML UPAY
Agar kisi user ne poora KYC pass nahi kiya hai, to vah kisi bhi amount ka additional deposit ya withdrawal nahi kar sakta.
Agar user ne KYC process safalta se complete kar liya hai, tab:
- Har transaction ke liye deposit limit hoti hai (maximum EUR 2,000)
- Kisi bhi withdrawal se pehle user ki activity aur balance par detailed algorithmic aur manual check kiya jaata hai, taaki yeh verify kiya ja sake ki withdrawal ki gayi amount platform par ki gayi sahi activity ka result hai.
Kisi bhi paristhiti mein ek user seedhe doosre user ko funds transfer nahi kar sakta.
Yeh procedure sirf fiat currencies mein ki gayi transactions par lagu hota hai. Cryptocurrency payments par yeh restrictions lagu nahi hoti, lekin project ki Security Team ke discretion par yeh procedure apply kiya ja sakta hai.